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How to start a business
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👤 Defining Your Ideal Customer

In this lesson, we kick off the customer development journey by creating a hypothetical profile of your ideal customer—also known as a customer persona. This is a crucial first step in understanding who you’re building for.

🔑 Key Takeaway

Investing time in customer development helps ensure you’re creating a product or service people truly need—and are willing to pay for.

âś… Your Action

Complete the Customer Persona template in your workbook, outlining a detailed profile of who you believe your best customer could be.

🛠️ Key Resources

  • Facebook Groups (for finding potential customer communities)
  • SurveyMonkey
  • Typeform
  • Customer Survey Questionnaire